If you missed part 1 of my conversation with Mahesh Guruswamy, Chief Technology Officer at Kickstarter and author of How to Deliver Bad News and Get Away With It, you can watch it here:
In this part, we get more into the tactics on how to give bad news:
What most people get wrong when delivering bad news
The core framework of delivering bad news
How to handle underperforming employees
What to do when you miss a deadline
How to do a performance improvement plan
As an engineering manager, how to balance technical work and management work
How to deal with smart people who lack soft skills
How to align incentives across teams, partners, and customers
How to disagree and commit
Brought to you by QTR — The time management app for anyone who wants to achieve in a quarter what most won’t in a year.